This is a question that a lot of people seem to ask and is probably the most common question I get sent to my inbox. How can I cancel my Diamond Resorts Membership?
The short answer is not easily because whilst people like to think that they are a member of a club, that you can easily walk away from, that is simply not the case.
I have known Diamond Resorts to allow cancellation under the following circumstances:
This will be something that you have to prove in the form of a letter from your employer or former employer. You will need to put it in writing along with your proof of unemployment to their headquarters.
Unable to travel
Either through ill health or the death of a family member or spouse. Again you will need to put it in writing and provide some sort of evidence. I believe they also allow members who are over the age of 75 to ‘resign’ their membership of the club.
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Third party help
A search under the phrase ‘Cancel Diamond Resorts Membership’ will return quite a lot of results from companies that claim to get people out of their timeshare contracts. I am not sure how successful they are in actually are in achieving this. If you look through their websites there are seemingly hundreds of testimonies from people they claimed to have help. My advice would be never to hand over any money until your membership has been cancelled.
Transfer your points to another member
It isn’t possible to transfer your points to non members. However, if you can find someone who is a member then you can transfer your points over to them. The new member is liable for the additional increase in management fees. Before the points can be transferred any monies owned either through finance, or outstanding management fees needs to be settled in full. There is also a legal cost for transferring the points into another members name.
Refuse to pay the fees
I am not sure how successful this is. I would be interested if anyone has resigned their membership and simply ignored the demands for money. I believe Diamonds Resorts can be quite persistent with chasing outstanding fees, plus they also add additional charges onto the managements fees due to late payment. This is a risky strategy and not one I would recommend. However, if you are left with no other option it may be your only choice.
Within two weeks of signing up
Most countries operate a law whereby you have a two week cooling off period. What this means is that once you have signed the contract and agreed to become a member or owner of a timeshare organisation, you are legally allowed to pull out of the contract, for any reason whatsoever. If you have paid some sort of deposit, however large or small, you are entitled to a full refund.
The timeshare organisation may object and insist that you follow through with your purchase. They may also state that the deposit is not refundable. If you have changed your mind then stick to your guns. Be persistent and insistent, the law is on your side and you have a legal right to cancel, so long as it is within a two week cooling off period.