Polo Towers – Las Vegas

Polo Towers Las Vegas

3745 Las Vegas Boulevard South
Las Vegas

Phone: 1.702.261.1000
Fax: 1.702.261.1020
Email: rental.reservations@diamondresorts.com

Polo Towers. Studio, 1 & 2 bed accommodation, roof top pool, outdoor splash zone, between the MGM Grand and Planet Hollywood.

I spent my birthday at Polo Towers a couple of years back and what an amazing place to spend my birthday. Sat in the rooftop pool, beer in hand, with the Las Vegas heat beating down on my back. The best bit is my birthday is in November. I am normally used to the cold, wet, weather that Northern England brings at that time of year. So to be sat in such amazing, warm surroundings at that time of the year is a wonderful way to break up the cold, wet winter.

One of the best bits about Vegas is access to the City, the airport is close to the centre and it can be seen from the roof of Polo Towers. I have never stayed in a City whereby the airport is so close. We where staying in L.A. so we never flew into Las Vegas airport, instead we opted to drive to Vegas from our accommodation in Newport Beach. It took about 4 Hrs and driving to Vegas through the desert was one of the things on my to do list, I had a huge smile on my face as I drove past the  Welcome to Las Vegas sign.

Once you are in Vegas forget about driving. The traffic down the main strip where all the attractions are is way too busy. The monorail has a day pass so you can hop on and hop off to get around easily. There is also a shuttle bus and of course a cab who will now all the back routes to get where you need to get.

We where only there for five days so getting round on foot was easy enough. That said every time you walked a couple of blocks you had to cross the road by going up an escalator and entering a hotel. Vegas hotels don’t do exit signs very well and the aim is to get to in there to spend and they do it very well.

Vegas Hotels

The sheer size of the hotels just blows you away, as does the different attractions each hotel offers. Best of all it’s free to go and see inside the hotels and the attractions they have on offer. The live music at the Venetian Hotel, the fountains at the Bellagio hotel, the Pirate Show at Treasure Island and the indoor rain storm at the Miracle Mile Mall are just some of the things you can do for free.

If you want to do something more adventurous then each hotel has their own stand out attractions. The MGM Grand has Cirque Du Soleil and David Copperfield, the New York New York has a full sized roller coaster and Blue Man Group, Stratosphere has amazing thrill rides and shows, The Venetian, The Cosmopolitan, The Mirage, Flamingo, Caesars Palace, Circus Circus, Mirage, Luxor, Bellagio, Monte Carlo, Treasure Island, Planet Hollywood and more. Each one offering something unique and different.

Vegas Shows

There are hundreds of shows available night and day, but we found the cheapest way to catch a show is to head off to an afternoon showing. Once we had seen that particular show your ticket go a discount to another show in the evening, then that show had a discount to another show and so on. There are also ticket booths all over the place offering discount tickets. My point is that paying full price for a Vegas show is very expensive and there is no reason to do it.

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Wychnor Park Country Club

Wychnor Park Country House
Wychnor Park Country Club

Wychnor Hall
Nr. Barton Under Needwood,

DE13 8BU

Phone: +44 (0) 1283 791391
Email: WychnorParkResort@diamondresorts.com

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Wychnor Park Country Club. 1, 2 & 3 bed accommodation, 9 hole golf, beautiful location, great local attractions.

I have visited Wynchnor Park on five separate locations. It’s my eldest child’s favourite Diamond Resorts location in the UK. He loves it so much because right on the door step is the National Forest Maize Maze. The National Forest Maize Maze features lots of family based activities from a childrens indoor play area, tractor rides, pig races, animal feeding, outdoor bouncy castles, archeology digging and of course the maize maze. The first thing to not about the maize maze is that it’s season so check their website to avoid disappointment. The maize maze is not the only activities that are nearby of course. There is Cadbury World, Drayton Manor, Alton Towers, the famous Ryder Cup hosting Belfry Hotel & Spa, Warwick Castle and of course, Stratford Upon Avon, the home of Shakespeare himself. These are just a few of the nearby activities. Wychnor Park Country Club is the perfect location to base yourself from, slap bang in the centre of England.


Wynchnor Park Country Club has Wychnor Hall at the centre of the resort. Wychnor Hall is a Grade II listed 18th Century country house and was the former home of the Levett Family. The building is truly impressive and looks spectacular when lit up in an evening. We had the privilege of staying in the hall on one of our visits and you feel like a king with his very own castle. Other types of accommodation are the lodges which run down the left hand side as you face the front of Wychnor Hall. The lodges all have amazing country views from the bedroom window. There is also the recently renovated coach house which along with the rooms located in Wychnor Hall are the most spacious. There is also the smaller bungalow style rooms located behind the main hall, these probably would have been the servants quarters at some stage, although they look newer and may have been added as the site became a leisure venue to accomdate guests. I have stayed at all three and my preference would be the coach house followed by the hall. Don’t get me wrong the hall is stunning, but it is also where reception, the bar and on site restaurant are located. Sometimes it can get a little busy and if you have small children it can be noisy.

On Site Facilities

As with every Diamond Resorts property we have stayed at, there is a small onsite pool, small gym, tennis / basketball court and childrens outdoor play area. I am a keen runner and there is a stretch of about 1.5 miles from the main hall to the dual carriage way. This stretch is just pure countryside with the occasional house or farm located just to the side. Its brilliant to squeeze in a 3m/5km run first thing in a morning. The site also features a 9 hole golf course. Its not the most challenging course but there are literally dozens of golf courses all within a 45 minute drive, should you fancy something a little bit more challenging. The gardens are beautiful and it’s amazing to just go for a walk and imagine the history of the site.


TripAdvisor Traveller Rating
4.5 of 5 stars

Based on 280 traveller reviews

TripAdvisor Ranking #1 of 1 Speciality lodging in Barton-under-Needwood

Most Recent Traveller Reviews
  • 31 Jul 2015: “’Summer catch up’”
  • 31 Jul 2015: “Fantastic”
  • 31 Jul 2015: “Good facilities, nice apartment, pity that no…”
  • 31 Jul 2015: “Restaurant a joke”
  • 25 Jul 2015: “Amazing Stay in Log Cabin!”

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Cancel Diamond Resorts Membership

Cancel Diamond Resorts

This is a question that a lot of people seem to ask and is probably the most common question I get sent to my inbox. How can I cancel my Diamond Resorts Membership?

The short answer is not easily because whilst people like to think that they are a member of a club, that you can easily walk away from, that is simply not the case.

I have known Diamond Resorts to allow cancellation under the following circumstances:


This will be something that you have to prove in the form of a letter from your employer or former employer. You will need to put it in writing along with your proof of unemployment to their headquarters.

Unable to travel

Either through ill health or the death of a family member or spouse. Again you will need to put it in writing and provide some sort of evidence. I believe they also allow members who are over the age of 75 to ‘resign’ their membership of the club.

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Timeshare Cancellation

Third party help

A search under the phrase ‘Cancel Diamond Resorts Membership’ will return quite a lot of results from companies that claim to get people out of their timeshare contracts. I am not sure how successful they are in actually are in achieving this. If you look through their websites there are seemingly hundreds of testimonies from people they claimed to have help. My advice would be never to hand over any money until your membership has been cancelled.

Transfer your points to another member

It isn’t possible to transfer your points to non members. However, if you can find someone who is a member then you can transfer your points over to them. The new member is liable for the additional increase in management fees. Before the points can be transferred any monies owned either through finance, or outstanding management fees needs to be settled in full. There is also a legal cost for transferring the points into another members name.

Refuse to pay the fees

I am not sure how successful this is. I would be interested if anyone has resigned their membership and simply ignored the demands for money. I believe Diamonds Resorts can be quite persistent with chasing outstanding fees, plus they also add additional charges onto the managements fees due to late payment. This is a risky strategy and not one I would recommend. However, if you are left with no other option it may be your only choice.

Within two weeks of signing up

Most countries operate a law whereby you have a two week cooling off period. What this means is that once you have signed the contract and agreed to become a member or owner of a timeshare organisation, you are legally allowed to pull out of the contract, for any reason whatsoever. If you have paid some sort of deposit, however large or small, you are entitled to a full refund.

The timeshare organisation may object and insist that you follow through with your purchase. They may also state that the deposit is not refundable. If you have changed your mind then stick to your guns. Be persistent and insistent, the law is on your side and you have a legal right to cancel, so long as it is within a two week cooling off period.

Diamonds Resorts Sponsors John Cook PGA Star

John Cook PGA

Diamond Resorts recently announced sponsorship of PGA golf star John Cook. As part of the sponsorship deal, John Cook has pledged to attend golf clinics that are hosted by Diamond Resorts. In addition to attending the golf clinics, the golfer will also make selected visits to EVENTS OF A LIFETIME™and owner golf tournaments.

The successful golfer who turned pro in 1979 has won 11 PGA Tour events and nine Champions Tour events. The golfer said after the announcement, “I am very excited to join with Diamond Resorts and represent their brand. I look forward to hosting Diamond owners at the company’s cutting-edge EVENTS OF A LIFETIME™. I am also honored to meet and work with the talented team members within the company who continually strive to deliver the best in the hospitality industry.”

Executive VP and Chief Sales and Marketing Officer, Michael Flaskey stated: “This newest relationship, along with all of our Diamond ambassadors, will only serve to further enhance our members’ and owners’ vacation experiences, and will help us execute our commitment to Vacations for Life®.”

The first event that Cook is expected to attend will be the EVENTS OF A LIFETIME™ golf outing which is hosted between the 23rd and 26th October in San Antonio. The event will start with an exclusive golf reception where they will get to meet the golfer. On the Saturday, guest will get to play at the Canyons Golf Course.

EVENTS OF A LIFETIME™ are organised by Diamond Resorts International are are aimed a creating unforgettable experiences for guests to enjoy. In addition to golf events, Diamond Resorts International will be hosting a Food and Wine Festival at Epcot in Orlando Florida. Another event hosted by Diamond Resorts International is called A Day at the Ranch. It will be hosted in Scottsdale, Arizona between November 19th and 22nd. A Day at the Ranch is an opportunity for guests to find their inner cowboy.

Review of Diamond Resorts International

I have been a member of Diamond Resorts International since 2003. Well thats not strictly true, I joined what was the Grand Vacation Club or GVC for  short. Shortly after joining GVC it became Sunterra before Diamond Resorts International eventually purchased it.

With over 10 years experience of being a member I have to say I am overall very happy with my membership. There have been periods where family finances have been squeezed and I have wondered if it was the correct decision to buy into a timeshare organisation, especially as you are committed to pay the maintenance fees year on year.

For many the maintenance fees are a contentious issue however my father in law owns a caravan site in the Lake District and the fees are comparable.  The added benefit to a caravan is that you have unlimited access to it throughout the year, with a points based timeshare system you are limited to what is available in the inventory. That said I feel like I visit a Diamond Resorts property as often as he visits his caravan in the Lake District. I try and make good use of three or four weekends in addition to the two or three full weeks I get. The limiting factor of course being the amount of time I can take off work with annual leave.

The main additional benefit Diamond Resorts has is that I can go abroad, this is not something that can be done with a static caravan. There is also the issue of a resale value. A quick look on eBay and you can pickup Diamond points for as little as a £1, but using my father in law as a comparison the reality of caravan ownership is very similar. After spending £25,000 on a static caravan the small print states that any caravan more than 10 years old is not allowed on the site. This means that the existing caravan needs to be traded in for a new one. The trade in value offered was just shy of £3000. I know £3000 is not a small amount but still a £22,000 reduction in value after 10 years, plus the site maintenance fees means that the caravan has cost him nearly £50,000 over a 10 year period.

The issue I feel is that Diamond Resorts make a rod for their own back with their sales presentation. Diamond Resorts are not the only ones guilty of this. I have been to other timeshare presentations and they seem to all use the same analogy. The analogy starts with the question what do you pay for a package holiday? They then take the figure per annum and times it by the next 20 years to give you a lifetime holiday spend. You are guaranteed to save money you are told because holidays go up with inflation. If you buy a timeshare at today’s prices then you holiday in 20 years time at today’s price.

This is a fair analogy however they seem to forget that holiday vacations are luxury items and when times are tough, like they have been for the last few years, you can decide to not go on holiday and save money. The maintenance fees are also never talked about at the presentations and this seems to be what annoys people the most. The maintenance fees are mentioned but kind of brushed over. The maintenance fees are not inflation proof and are subject to global factors. If a government in Spain gets into power and decides to triple worker wages, then as an owner you are liable for that increase. Points based timeshare ownership should be thought of the same as owning a property, if the roof caves in your are liable for the repair, if the fence needs repairing you are liable for the repair. As an owner of a house you need to pay what bills come in and this can vary year on year. Like owning a house the chances are the cost will go up each year and unlikely to ever come down.

Perhaps a better strategy would be to go after the people who buy caravans or  holiday homes, rather than the people that look for cheap last minute holidays and convince them they will save money by purchasing a timeshare. The added benefit is that the quality of timeshare is better. I know this would result in less sales but more transparency would lead to happier owners in the long term. That’s my opinion anyway and the fellow owners I speak to in and around the swimming pool seem to echo that.

After signing up over 10 years ago now, I can honestly say I would have spent less money by going on a package holiday each year. Would the quality have been the same? Perhaps some of the time because package holidays can be hit and miss. What my Diamond Resorts membership does give me is piece of mind. The quality is always excellent wherever in the world I have been.

The Kenmore Club

Kenmore Club [column type=”one-half”] Kenmore Accomodation
[/column] [column type=”one-half” last=”true”] The Kenmore Club
Kenmore by Aberfeldy
Perth And Kinross

PH15 2HH

Phone: +44 (0) 1887 830555
Email: KenmoreClubResort@diamondresorts.com

Kenmore Loch Tay. 1, 2 & 3 bed accommodation in a laid back Scottish village

The Kenmore Club is located on the banks of Loch Tay in Scotland. It is 50 miles from Perth and 80 miles from Edinburgh Airport. The best word I can use to describe the resort is quiet! The whole site has a laid back sleepy feel about it, as does the neighbouring village. You won’t find a 24-hour superstore or out of town shopping centre anywhere nearby.

It’s one of those places that you have to see it to believe it. I have included a video in this particular post which captures the beauty of the surroundings perfectly. You have a choice of 1,2 and 3 bedroom properties set in the gardens of the once magnificent Taymoth Castle. There is a leisure centre on site, a childrens play area and tennis courts. The resort is perfect for relaxing in its amazing surroundings. Wifi is available throughout the resort so you are not too far away from civilisation.

Offsite Activities

If you need to get away from the peace and quiet then there is a host of outdoor activities available. These including canoeing on the loch, fishing, mountain biking and walking. There is also an 18 hole golf course on the doorstep.

There is a selection of local restaurants in addition to the resort restaurant. The Grill Room Restaurant and Taymouth Marina Restaurant are particularly excellent.

There was also an excursion to The Malt Whisky Trail however as we were visiting with small children I am not sure if they are great whisky fans!

If you need a laid back, slow, sleepy environment, to get away from it all and recharge you batteries then Kenmore Loch Tay is the perfect environment. As we went with two small children I am not sure it is a great location for parents with small children. We where only there for a Monday – Thursday stay, so it was the perfect amount of time with two children under five. We broke the journey up with a couple of nights stay over in Glasgow on the way back which was a perfect end to the week.

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Thurnham Lancashire

Thurnham Hall [column type=”one-half”] Thurnham Hall Room
[/column] [column type=”one-half” last=”true”] Thurnham Hall Country Club


Phone: +44 (0) 1524 751766
Fax: +44 (0) 1524 753018
Email: Thurnhamhall@diamondresorts.com
[/column] Thurnham Hall is located just south of the historic city of Lancaster, in the northern county of Lancashire. During a recent visit we stayed in a one bedroomed family unit. It seems like every review I write the same thing about the standard of accommodation, but I have yet to stay in a Diamond Resort property, in the last five years anyway, that is kept to a very high standard.

Thurnham Hall seems very popular for local people using it as a wedding venue and I can see why. Thurnham Lancashire is a 17th Century grade 1 listed building and it is very impressive. There is certainly a wow factor as you drive up to check in. The grounds are kept to a high standard and my two children loved the ducks and wildlife.

The onsite restaurant offers amazing food and it’s no too expensive either. There was also an offer on for 2for1 on meals which brought the cost down even more. I opted for the Half Rack of BBQ Ribs, Fillet Stake and the Sticky Toffee Pudding the steak was cooked to perfection. The traditional roast that is served on a Sunday is also amazing.

The staff where friendly and welcoming and as Diamond Silver members our WiFi was complimentary.

You are not quite in the Lake District but a short trip up the M6 Motorway and within 30 minutes you are right in the heart of it. The scenery is beautiful and rather than take the Motorway the A Roads are highly recommended to take in the extra scenery.

The onsite leisure facilities consisting of a pool, sauna and steam room are perfect for relaxing.

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Cypress Pointe Resort and Grand Villas

Cypress Point Resort Pool [column type=”one-half”] Cypress Point
[/column] [column type=”one-half” last=”true”] 8651 Treasure Cay Lane


United States
Phone: 1.407.597.2700
Fax: 1.407.238.2886

Cypress Pointe Resort and Grand Villas. Located two miles from Downtown Disney and Walt Disney Florida Resorts

This is perhaps my favourite resort when taking that holiday vacation to Orlando, Florida. It has everything a family needs for that perfect trip. It’s about a 60 minute drive from Orlando International Airport, a five minute drive from downtown Disney, a ridiculous amount of restaurants nearby, three swimming pools, spacious accommodation, a Winn Dixie supermarket right next door and Charlie the parrot.

A taxi cab from the airport is approximately 50 bucks with tips, tolls and taxes. Although most visitors to Orlando take advantage of the cheap car hire.

The Resort

The site is split into two with one-half being owned by Diamond Resorts, this side of the site known as Grand Villas and the other a Diamond Resorts affiliate resort. From a points perspective, Grand Villas are slightly more expensive and a better standard of resort and accommodation.

Grand Villas has two large swimming pools whereas Cypress Pointe has only one large swimming pool. The Cypress Pointe Pool has a large volcano and three small water slides. There is also a poolside cafe and games room. The basketball and tennis courts are on the Cypress Pointe side of the resort.

The Grand Villas side has crazy golf, an on site shop which is located poolside, a kids club, a children’s park and BBQ grills for those must have outdoor BBQs. Whichever side you are staying on you get access to the facilities at both Cypress Pointe Resort and Grand Villas. Just remember that Grand Villas now has its own check-in desk, whereas when I first visited Cypress Pointe Resort and Grand Villas in 2010 there was one check in desk for both sides.

The best thing about Cypress Pointe Resort and Grand Villas is the location. Universal Studios is a 20-25 minute drive away, Disney is less that five minutes. Being that close to Disney property most of the accommodation in the area is hotels and motels, I have stayed in a two and three bed condo and the amount of space in either of them for a family is vast.

As this is a timeshare resort one of the easiest ways to get discounted theme park tickets is to attend one of their presentations. Ask at guest services for details of what offers they have available. For attending a presentation, which take between two and four hours, you can pick which theme park or other attraction you would like to go to. Usually, they have offers on all the theme parks and Orlando attractions.

Cypress Pointe Resort and Grand Villas Family Fun

My children love the on site kids club which is very reasonably priced. There are arts and crafts activities, games, treasures hunts and a whole host of other fun things for them to do.

Once a week they have a BBQ by the Grand Villas pool which like all the on site activities is very cheap. They had family entertainment so the children could play games and enter various quizzes and competitions.

No doubt I will be returning sometime soon as I absolutely love this resort, my kids love Charlie the parrot who is lives in the Cypress Pointe reception. I cannot think of one negative thing to say about it!

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Pine Lake Resort

Pine Lake [column type=”one-half”] Pine Lake Lodge
[/column] [column type=”one-half” last=”true”] Pine Lake Resorts
Dock Acres


Phone: +44 (0) 1524 738200

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Pine Lake is located in Carnforth which is a town in the southern part of the Lake District. The Lake District is one of the most beautiful parts of the United Kingdom, home to the biggest lake in the UK which is Lake Windermere, and also boasts the biggest mountain in England, Scafell Pike.

If you love the outdoors and seeing the best of the British countryside, then the Lake District offers some of the best sights and walks in the United Kingdom. The Lake District is also home to some classic idillic British towns.

Pine Lake is an amazing place to base yourself from if you want to see the Lake District, and the Scottish border is only a short drive away. The famous seaside towns of Morecambe and Arnside are less than 30 minutes away. This is one of the nearest resorts to my home, so it is a place I have visited on a number of occasions. It’s perfect for a long weekend and offers an amazing relaxing environment with some beautiful scenery.

During the summer months the lake is open to numerous boating activities from waterskiing, jet skiing and I have even seen an inflatable sofa tied to the back of a boat being pulled across the lake.

Our first stay was back in 2004 and I was thoroughly disappointed with the accommodation; it looked tired and in need of renovation.  Since then the lodges have been revamped and are now of a standard that you would expect from Diamond Resorts.

There is an onsite game zone area with various activities to keep the kids entertained. Situated next to the game zone is a family lounge with a toddlers play area and library for reading books.

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The onsite restaurant is of a really good standard and the bar area situated next to it is perfect for a relaxing drink.

Pine Lake also has an entertainment lounge with various activities on offer. These vary from family bingo nights to musical tribute acts and evenings discos.

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PIne Lake Game Zone

[/column] [column type=”one-half”] Pine Lake Leisure Hub
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The onsite leisure hub has a swimming pool, sauna, jacuzzi and steam room. As with most of the Diamond Resorts UK sites that I have been to, the swimming pools tend to be quite small in size. That said, the pool at Pine Lake is probably one of the larger ones in Diamond Resorts UK portfolio.

[/column] You are unlikely to break any Olympic swimming records but it is perfect for a leisurely swim. The onsite gym is also very basic but the site is large enough to go for a run, which I much prefer than using the onsite gym, especially given the beautiful surroundings. It would be a waste to go running on a treadmill. Next to the leisure hub there is also a couple of tennis courts.

There is a Tesco located nearby and a Booths supermarket. The accommodation has brilliant cooking facilities and a dishwasher should you fancy cooking one evening, overlooking the lake as you enjoy your evening meal. The master bedroom in the accommodation we stayed in had a flat screen TV as did the living room. The room also has a DVD player and movies can be hired from the reception for a small fee.

I alway look forward to our visits to Pine Lake not just because they are a short drive from my home but because the resort is a credit to the way Diamond Resorts have invested in a property to bring it to an amazing standard.

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